#1 Human interactions (respect for people and diversity) over processes and tools. Click to See Value #1 Link

People-Centric, Human Interactions

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#2 Obsession for fulfilling customer needs and creating value (outcome) over focusing on irrelevant work and communication (output) Click to See Value #2 Link

Customer-Centric, Value-Focus, Reducing Waste

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#3 Cross-functional engagement with customers in frequent interactions and shared ownership over contract negotiation Click to See Value #3 Link

Collaborative, Inclusive, Iterative, Feedback

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#4 Responding to change over following a static plan Click to See Value #4 Link

Flexibility, Responding to Change

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#5 Learning through experiments and data over opinions and conventions Click to See Value #5 Link

Autonomy, Objectivity, Continuous Learning

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#6 Transparency (building trust and respecting customer privacy) over secrecy Click to See Value #6 Link

Culture, Psychological Safety, Social Responsibility

From Iteration Sprint 2

Join as a Signatory of the Manifesto.

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#1 Customer Satisfaction is based on Value.

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#2 Embrace Customer Change Requests.

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#3 Deliver Working Solutions ASAP.

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#4 Dialogue and Listen to Customers Every Day or as often as you can.

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#5 Customers Deserve to Deal with Trustworthy and Motivated Employees.

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#6 Customers prefer to 'Put a Face to the Name'.

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#7 Solving the Real Customer Problem is the primary measure of progress.

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#8 No one is Superhuman, maintain a sustainable and constant pace.

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#9 Continuous attention to technical excellence and Customer Experience (CX).

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#10 Less is more — Focus on the outcome not on the output.

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#11 Let Teams Decide their Way of Working to Delight the Customers.

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#12 We all Learn to be Better Together.

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