Agile's Customer Manifesto - Acknowledging some of Agility's Elephants in the room
Save The Date: SPRINT 1 Meeting will be held on September 28th, 2022 @ 11AM EDT
The Agile Customer-Centric Manifesto (ACCM) recognizes that there are 'Elephants in the room' we often forget in Business and its Sub-Functions: People, Diversity, respect for Privacy and More.
We’re working on a novel and unifying Manifesto to promote Social Responsibility and Customer Advocacy within Business Agility and all of the Business Sub-Functions - We are 'reverse- engineering' what Agile's Customer Manifesto should be based on inspirations from diverse Manifestos such as Development, Marketing, Sales, People and HR Agile Manifestos, as well as Sources such as Scrum Values, Declaration of Interdependence and Agile Value linkages Research.
Business Agility Communities, Agilists and Practitioners, are uncovering better ways of ensuring Social Responsibility and Customer Advocacy by doing it and helping others do it. Through this work we have come to value:
Values
#1 Customer-centricity, respect for people, diversity and privacy over processes and tools Click to See Value #1 Link
People-Centric, Customer-Centric
#2 Focus on customer value creation early and often (outcome) over Conversion and 'Always Be Closing' (output) Click to See Value #2 Link
Value-Focus, Reducing Waste
#3 Cross-functional engagement with customers in frequent interactions and shared ownership over contract negotiation Click to See Value #3 Link
Collaborative, Inclusive, Iterative, Feedback
#4 Responding to change over following a static plan Click to See Value #4 Link
Flexibility, Responding to Change
#5 Learning through experiments and data over opinions and conventions Click to See Value #5 Link
Autonomy, Objectivity, Continuous Learning#6 Transparency over secrecy Click to See Value #6 Link
Culture, Psychological Safety, Social Responsibility
Principles
In Development
Let's Decide Together!
The Business Agility HUB is open to ideas.
Save The Date: SPRINT 1 Meeting will be held on September 28th, 2022 @ 11AM EDT !
Inspirations
Agile Development Manifesto
Agile Marketing Manifesto
Agile HR Manifesto
Agile People Manifesto
Agile Sales Manifesto
Declaration of Interdependence
Heart of Agile
Scrum Values
Cynefin Framework
Agile Business Consortium Code of Practice
Business Agility Institute Code of Conduct
unFIX Principles
ICAgile - International Consortium for Agile
Personal Agility Institute - Alchemy
#NoConsentNoTracking
Business Agility HUB
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SHARE: we bring business challenges.
EXCHANGE: we work on them together.
GROW: we expand our collective Body of knowledge.
Code of Conduct: No Ego, No Commercial Interest, No Pseudo Science, Always Neutral.
Creative Commons
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FREE to use! This license requires that reusers give credit to the creators. It allows reusers to copy and distribute the material in any medium or format in unadapted form only, even for commercial purposes.
Agile's Customer Manifesto Sprint 1 Signatories from The Business Agility HUB and Sprint 0 C. Martinot and T. Hormaza (2022) is licensed under Attribution-NoDerivatives 4.0 International
